- Acceptance of Terms
- Description of the Service
ILLEGAL USAGE OF PRODUCTS STRICTLY FORBIDDEN:
All of the Company’s products are sold for the exclusive purpose of growing culinary herbs, fruits, and vegetables only. These items are meant to be used in accordance with all applicable laws of your country or region. It is EXPRESSELY FORBIDDEN to use any product obtained from this website in an illegal manner, or a manner other than what the product was intended for. It is illegal to use products purchased from this website to grow illegal plants, and the use therefore is strictly forbidden. Home Grow Supplier does NOT endorse the growing of illegal plants, and expressly reserves its right not to sell its products to customers who make known that their intent is to use the product for illegal purposes. The Company highly discourages customers from making verbal or written inquiries pertaining to the growing of illegal crops and shall not respond to any such inquiries. The customer warrants customers to use all of the Company’s products for their intended purpose, and expressly indemnifies the Company from any and all liability arising from the misuse or illegal use of the Company’s products.
Copyright: All site content is the property of Home Grow Supplier or its licensors, and is legally protected by copyright and other intellectual property laws.
Trademark: All trademarks, service marks and logos used and displayed on this site are registered and unregistered trademarks of Home Grow Supplier and others. Nothing on this website should be construed as granting, by implication, or otherwise, any license or right to use any trademark displayed on this site without the written permission of the trademark owner. The Company enforces its intellectual property rights to the fullest extent of the law at all times.
Restrictions: Any unauthorized use of any material or other information contained on this site may violate copyright laws, trademark laws, and various other regulations and statutes. Permission is granted to display, copy, or distribute and download the materials on this site for personal, non-commercial use only; provided that you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach ANY of these terms or conditions, or upon the request of Home Grow Supplier. You agree not to reproduce, retransmit, photocopy, distribute, disseminate, sell, publish, broadcast, or circulate content to anyone without the express prior written consent of the Company. You may use this website’s content individually or within your company, but copying and distributing content from this website to any third party is forbidden.
ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Home Grow Supplier reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order. Orders shipped to various states may be subject to their respective states sales tax. Such tax will be added to the order without notice. Home Grow Supplier is not responsible for any fees incurred by the buyer as a result of any purchase or attempted purchase, regardless of the reason(s) for the fees. This includes but is not limited to; bounced check fees, duties, taxes, credit card fees, over draft fees, over-limit fees, and conversion rates.
Special Notes on Orders
If you do not see the item or price that you were quoted, you may still place the order by E-mailing us your information or by calling us, toll free, at 1-888-574-7697. All orders are subject to verification once received. Please note that web orders may take up to 5 business days to process. We reserve the right, without further notice and at our discretion, to upgrade your ordered item to a part of equal or greater value at no additional cost to you. There is a $50.00 - $100.00 fee if you are not available to accept delivery for a freight order on a scheduled delivery date. The fee varies depending on the freight company, as each freight company has different policies. Home Grow Supplier is charged the $50.00 to $100.00 fee by the freight company in order to attempt a second delivery; It is the customers responsbility to pay Home Grow Supplier for all fees incured during the shipping and delivery process. There will be additional fees if multple delivery attempts are unsuccessful. Home Grow Supplier will contact the customer before charging the delivery fee. If Home Grow Supplier is unable to reach the customer within 24 hours, we will charge your original form of payment.
LIGHT TRAP STORAGE: Prior to mounting, do not leave light traps lying flat on a heated surface or enclosed area, and/or in direct sunlight, as this may cause damage to the plastic fins.
SALES TAX: Sales tax may apply if your order is being shipped to any state within the United States of America. If you have any questions about sales tax on your Home Grow Supplier purchase(s), please call us, toll free, at 1-888-574-7697 and our expert staff will be happy to help. You may also E-mail us at email@example.com regarding this as well.
For all orders that are shipped outside of the United States of America, the customer is responsible for and all international duties, taxes, service charges, tariffs and/or import fees which may be imposed. No order may be canceled or charged back as a result of the imposition of any international duties, taxes, service charges, tariffs and/or import fees. As an international customer, you acknowledge sole and FULL responsibility for all international duties, tariffs and/or import fees, and understand and expressly agree that Home Grow Supplier will not issue any refund under any circumstance at all because of circumstances relating, be it either directly or indirectly, to the imposition of any such international duties, taxes, service charges, tariffs and/or import fees.
Our privacy commitments are fundamental to the way we do business every day. These apply to everyone who has a relationship with us — including customers and website visitors.
- We will protect your privacy and keep your personal information safe. We use powerful encryption and other security safeguards to protect customer data.
- We will not sell your personal information to anyone, for any purpose. Period.
- You have choices about how Home Grow Supplier uses your information for marketing purposes.
The Information We Collect, How We Collect It, And How We Use It
We may collect different types of personal and other information based on your order of our products and services and our business relationship with you. Some examples include:
- Contact informationthat allows us to communicate with you -- including your name, address, telephone number, and E-mail address;
- Billing informationrelated to your financial relationship with us -- including your payment data, credit history, credit card number, and order history;
- Equipment, products, performance, Home Grow Supplier website usage, viewing, and any other pertinent informationabout your use of our products and equipment;
We collect information in three primary ways:
- You give it to us whenever you purchase or interact with us about a product or equipment we offer or provide;
- We collect it automatically when you visit our website or purchase any of our products and equipment;
- We obtain it from other sources, such as credit agencies.
We may use the information we collect in a variety of ways, including to:
- Provide you with the best customer experience possible;
- Provide the items you purchase, and to respond to your questions;
- Communicate with you regarding product updates, offers, and promotions;
- Deliver customized content and advertising that may be of interest to you;
- Address any security issues with our website;
- Investigate, prevent, or take action regarding illegal activities with any purchase, violations of our Terms of Service, or Acceptable Use Policies; and
REFUND / EXCHANGE POLICY:
To return a product at Home Grow Supplier, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department at support@ Home Grow Supplier. No returns of any type will be accepted without an RMA #
Home Grow Supplier accepts returns on merchandise within 30 days of original purchase minus a 20% processing fee and shipping charges. Home Grow Supplier reserves the right not to authorize product returns beyond 30 days from the invoice date. Original shipping costs will not be refunded.
We do not accept nutrient returns.
Any refund or exchange is contingent on the condition of the item returned to us. ALL returns via UPS / FedEx / Other standard courier must be packaged with at least 6 inches of packing materials to protect the item in transit. Freight returns must be returned with original or equivalent packing materials.
We reserve the right to refuse returns or refunds depending on the situation associated with the return.
There will be no restocking fee for defective items. There may be a restocking and return shipping fee on orders returned to Home Grow Supplier when the item is not defective / incorrect item / other mistake on part of Home Grow Supplier or its partners.
Please be aware that some manufacturer's have their own return policy and may be more strict on returns. For example, greenhouse returns will not be accepted once production has begun! If you have any concerns about returns please contact us.
Home Grow Supplier expressly disclaims all liability for personal injury or property damage resulting from the use of our products. By accepting a product from Home Grow Supplier, the customer warrants to exercise all reasonable care to abide by the following common sense guidelines in the use of the product: Home Grow Supplier will use its best efforts to build and ship all products in a reasonably timely manner. Customer understands and agrees that all products are custom built per order. While most products ship within 10-15 business days from the date that payment is received, it could take up to 8 weeks or more to ship special orders or out of stock items. In addition to the preparation time for completion of your custom order prior to shipment, allow for up to seven business days for the crating and transit time for delivery of your order. The Company’s refund policy expressly applies to all orders, including special orders which require more than two weeks for completion and shipping.
DISCLAIMER OF WARRANTY/LIABILITY: Information on this website may contain technical inaccuracies or typographical errors. Home Grow Supplier shall not be responsible for any errors or omissions that may be contained within this website and does not guarantee the accuracy, completeness, or timeliness of the information, product descriptions, text, graphics, photos, links or other items contained within this website. The Company makes no commitment to update the information on The Site. The Company reserves the right to make changes without notice.
The Site is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, and makes no warranty regarding the operation of The Site, or any information or other content on it, or any services or products provided through or in connection with The Site. Home Grow Supplier expressly disclaims any and all warranties, products, or services which are part of The Site, including the implied warranties or merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may apply to you. No advice or information given by Home Grow Supplier shall create any warranty.
Under absolutely no circumstances, including but not just limited to negligence, shall Home Grow Supplier be liable for any direct, indirect, special, incidental, or consequential damages. This includes, but is not limited to, harm to equipment and/or personal injury or death arising out of the use, or the inability to use any of the materials on this site, even if the Company’s authorized representative has been advised of the possibility of such damages. If your use of materials from this website results in the need for the servicing, repair, or correction of any item, you fully assume any cost thereof. Some U.S. states or foreign countries do not allow the exclusion or limitation of incidental/consequential damages, so the above limitation or exclusion may not apply to you.
This Agreement sets forth the entire understanding and agreement between you and Home Grow Supplier. All information listed in This Agreement is 100% legally binding.